Practical Process Manager training covers several aspects of the area, extra emphasis is placed on the participant having the tools to be able to lead a group in the work of:
- Identify processes in a business (any)
- Map a process
- Improve a process
The course is aimed at everyone who comes into contact with processes in their business in different ways. Many of those who have taken the course work today as, for example, managers, project managers, quality developers, strategists and business developers.
From the Content
We have chosen to use the well-known Process Model, which emphasizes leadership, participation and simplicity and focuses on what is practically possible to implement in an organization.
With the help of well-chosen exercises, the course participant gets the skills and tools required to work practically with process control.
For example, the following points are dealt with
- Processes/workflows in organization
- Process-based business development
- Customers and stakeholders
- Goals, vision and strategy
- Identification of processes
- The main process map
- Different types of processes
- Mapping methodology
- Measurements and measurement points
- Introduce and implement improved processes
- Work on continuous improvement.
- Change management
The idea of the course is to answer the question “How do you do it?” rather than “What is process management?”. During the training, theory is therefore interspersed with a large amount of practical and realistic exercises.
After the training, the participant must have skills in working with and developing workflows in an organization with the aim of optimizing the business’s capabilities.
The purpose of the training is that after completing the training, the course participant must have both knowledge and skills at such a level that he can directly apply these in his business.
Does this sound like a course for you? Sign up today!
If you are still unsure, get in touch and we will have a discussion.